Microsoft Excel 2007: The Countif Function
The COUNTIF function is used to calculate the number of cells in a given range which satisfy a condition. COUNTIFS does pretty much the same. However, this time, we can specify multiple criteria. By way of illustration, let’s say we have a worksheet containing four columns: the date, the number of phone calls received, the number of complaints and the percentage of calls which were complaints.
We would now like to create a summary worksheet to calculate the number of days where the percentage of calls that were complaints is, firstly, under 5%; secondly, between five and 10% and, thirdly, over 10%.
To find those days where we have fewer than 5% or more than 10%, we can use COUNTIF function because we are dealing with a simple condition: less than 5% or greater than 10%. However, to find those days where we had between 5% and 10%, we will need multiple criteria; firstly, greater than or equal to five and, secondly, less than or equal to 10. Because of this, we will need the COUNTIFS function.
When creating formulas, it is always useful to give names to the ranges of cells are you are referencing. To allow Excel create the names for you automatically, select all of your data, including the column headings then, in the Formulas Tab of the Excel Ribbon, click on Create from Selection. Switch on the option ”Create names from values in the Top Row” and click OK. Let’s assume that the heading at the top of the fourth column (the one containing the percentage of calls which were actually complaints) is ”Percentage”, this would be the name that we would use in our COUNTIF formulas.
Next, we can switch to the Summary worksheet and click in the cell where we want to calculate the total number of days where less than 5% of our calls were complaints. Here we would enter the formula =COUNTIF(Percentage,”<5”). Notice that, when using COUNTIF and COUNTIFS, all criteria must be surrounded by quotation marks.
In exactly the same way, to calculate the total number of days where more than 10% of our calls were complaints, we would use the formula =COUNTIF(Percentage,”>10”).
Finally, to return the total number of days where between 5 and 10% of our calls were complaints, we would use the formula =COUNTIFS(Percentage,”>=5”,Percentage,”<=10”). The COUNTIFS function enables you to repeat the two arguments used with the COUNTIF function (criteria range and criteria) up to 127 times. Thus, in our example, criteria_range1 is Percentage; criteria1 is ”>=5”; criteria_range2 is also Percentage; and criteria2 is ”<=10”.
The The writer of this article is a training consultant with On-SiteTrainingCourses.Com, a UK IT training company offering Microsoft Excel training courses at their central London training centre.
